Experience Action

How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

Guest

Suraj ‘SUV’ Venkitachalam

Senior Director, Customer Voice Strategy & Execution at Cisco

Customer Experience and Professional Services leader with 17+ years of experience delivering successful commercial outcomes through standout experiences, high-performing teams, deep customer relationships, and technical + operational excellence.

Adept at setting strategic vision, distilling into operational roadmap, and collaborating across orgs, functions, and geographies to execute. Proven success across a wide spectrum of clients and experience programs, with a keen eye for identifying and developing untapped potential.

https://www.linkedin.com/in/surajsuv/

Guest appearance on:

CX Pulse Check - April/May 2024