❔"Have you ever dealt with imposter syndrome, and how can I overcome it in the customer experience (CX) consulting world?"❔
While imposter syndrome isn't a specific CX career issue, our host Jeannie knows it's challenging in the CX world. There is so much to cover in CX and more than one way to do something.
Entrepreneurs, speakers, really anyone who goes out in front of people and says, "I can help you," has experienced some form of imposter syndrome at some point. In any industry, expert status is about more than just testing your abilities. It's about experience, paying attention to the world, keeping your own education up, learning from others, and reviewing best practices.
In this episode, Jeannie Walters discusses her experience with imposter syndrome and talks about:
- Reviewing your goals for your chosen path
- Looking at the evidence of what you've accomplished
- Being humble and honest about your thoughts
- Sharing your unique perspective
Experience Investigators Learning Center -- experienceinvestigators.com
Customer Experience Professional Association™ -- cxpa.org