❔"How do you use a customer experience (CX) mission statement?"❔
This question is near and dear to Jeannie's heart. In fact, Jeannie and Experience Investigators were so passionate about CX Mission Statements, that they created a system to help fill the gaps they frequently saw in many CX plans. They saw that many existing company mission statements didn't take into account the customer as a whole.
In this week's episode, Jeannie talks about all things CX Mission Statement...
Thanks for helping Jeannie on her mission to create fewer ruined days for customers. Don't forget to grab your FREE CX Mission Statement Workbook below!
Experience Investigators Website -- www.experienceinvestigators.com
CX Mission Statement Workbook -- bit.ly/cx-mission-workbook
Get a year of free Customer Experience Resources -- www.YearofCX.com